Helene illuminated our need to strengthen our brand and community identity and designed effective action steps we could begin taking immediately. Her thorough analysis was informed by multiple sources and her very personable style elicited valuable input from both internal and external stakeholders. She showed us existing gaps in our messaging and the contributing factors. Helene grasped the complexity of government and community-based service delivery constraints and tailored her recommendations accordingly. As a consultant, she was very responsive, accommodating, and her professional final report continues to guide our work almost two years later. I highly recommend her work!